Nov.27.2017

Call Answering Services for Veterinarians

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Pets are beloved members of a family, so pet owners want quality care for their animals. As a veterinarian, your role is to provide this care, especially when pets are sick or hurt. Pet owners rely on you to answer their questions, reassure them, and provide medical treatment.

  • Pet owners reach out to the office to ask questions about their pet’s health or medication.
  • Families call to set visits with the doctor or to reschedule appointments. They may need reminder calls about their appointments.
  • When a pet is suddenly sick or hurt, an emergency call may come to the office at any time of the day or night.
Busy Schedules, Busy Phones

If your veterinary office is a busy place, then there’s always a job to be done. Doctors and technicians spend most of their time caring for animals, and office staff members have their hands full with greeting families and filing paperwork.

However, it may seem like the telephone rings nonstop. The calls must be answered, but manning the phones is an additional job that can take employees away from the other tasks that they need to accomplish.

Help from Office Sense

Instead of sending calls to voicemail or interrupting other work to answer, let Office Sense take care of your phones. Our virtual assistants can:

  • Take messages to pass on to you. We send these to you in whatever way is most convenient for you: free fax delivery, SMS text delivery or email delivery.
  • Book appointments and answer questions in English or Spanish. We offer 100% bilingual services.
  • Ensure that emergency situations get the attention that they need. Our urgent call answering service routes serious calls according to your directions.
Reliable Service

You can count on Office Sense’s call answering services to quickly answer your phones with a live greeting. Our 24/7/365 service means that no matter when a call comes in, our team can handle it. Day or night, weekend or weekday, we’ll help you care for animals and the families that love them.

Give Office Sense a Try Today!What are you waiting for? Monthly plans starting at $79. No contract required.

Testimonials

  • My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

    Salima S.
    Salima S.
  • We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.

    Louise H.
    Louise H.
  • Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

    Christina S.
    Christina S.

Give Office Sense a Try Today!

What are you waiting for? Monthly plans
starting at $79. No contract required.

Sign Up Now!