Those who work in the medical field know that you need a professional, yet empathic approach in everything that you do that involves patients. Office Sense provides call answering and virtual receptionist services by team members who have been fully trained to deal with the variety of calls that medical practices receive.
You decide what level of support you need, and we follow your instructions on how to handle each call that comes in for you. For example, if a patient is only calling for information about your healthcare practice, Office Sense can answer the most common questions such as hours, location, etc. If they want to schedule or change an appointment, we can do that. If they need to speak to someone urgently, we can transfer them to the on-call person.
Office Sense services are client-based and patient-driven to help you streamline your healthcare practice regardless of its size.
Give your patients and staff peace of mind. Knowing that calls are answered when you unable to provides the best possible service to your patients.
Whatever your health-related platform, we have the plan and pricing that is best suited for your environment. As health-related services and providers grow or merge with other practices, your service level with us can be adjusted accordingly.
Because we are both client and patient-driven, we focus on providing solutions that improve operational efficiency, streamline the billing process, reduce overhead, save the staff time, consolidate data capturing and present the right environment to increase productivity. Moreover, we offer consistently positive experiences for patients and healthcare practitioners alike.
Put an end to the stress of not knowing if your calls are being handled properly when staff is out sick or unavailable or when call volume is high. Take your practice to the next level today with Office Sense!
Call answering services from Office Sense for medical practices with multiple offices can streamline processes, free up staff and be a back-up in times of high call volume or staff absences.Learn More
Making sure that your patients or clients always get the very best service is certainly pivotal to the success of any health care practice.Learn More
Hiring an answering service will be the best decision you will make all year! An answering service will help your dental business grow and thrive – read about the benefits here.Learn More
With a live trained professional on the line around the clock, you can rest easy knowing that you will learn of any true emergency immediately and non-emergency calls are handled in the way that you specify.Learn More
As a home health care worker, chances are you aren’t always able to answer your phone when someone calls. You might be in transit to see another client or patient or you might be in the middle of providing services—whatever the reason, you don’t have to miss any of those important calls.Learn More
We provide call answering service for many types of sensitive businesses like hospice care. When a patient’s family makes a phone call in the middle of the night, they will be relieved to talk to a human being who will conduct themselves appropriately while representing your practice.Learn More
My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!Salima S.
We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.Louise H.
Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.Christina S.
What are you waiting for? Monthly plans
starting at $79. No contract required.