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Non-Profit

Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys and so much more. Non-profits have unique needs and constraints that make hiring staff to cover after-hours calls cost-prohibitive. With Office Sense as a partner you know that whatever situations arises, you are covered.

Bilingual Call Answering

If your non-profit is providing services to needy recipients, they might not speak English. To help them properly, you’ll need a bilingual support staff that can speak to them in the language in which they are comfortable. A support staff that speaks English as well as Spanish shouldn’t cost extra, and with Office Sense, it does not. Find out more about our bilingual services.

Lead Capture

When you are running a non-profit, money is the vital lifeblood of the work. That means you’ll have to assess where every penny is spent as well as making sure that you are getting money through fundraisers and donations. We can help you with capturing leads that will bring you the money you need to keep your doors open and keep your non-profit operating efficiently to help those who need it. Once we understand your goals, we can be the partner you need in gaining funds for your non-profit. Find out more about lead capturing, and how we can help.

Appointment Setting

Whether it’s the clients you’re helping or donors who want to volunteer, we can make appointments for you while you’re away from the office. All you have to do is let us know the guidelines for operation, and we’ll be able to handle the rest. We’ll work within your guidelines and with your calendar personally or the non-profit’s calendar to place people within your set schedule. During our initial meeting, you can set the procedures that you’d like us to follow, and we’ll do that for you. We’ll notify you using the method that works best to let you know when we’ve made changes or additions to your schedule.

Call Routing and Transfer

If there’s an anxious client or important donor that you’d like to speak to immediately, we can become a screening service that will take messages, add appointments and screen calls for the most important that we’ll transfer to you when you’re busy in meetings or helping clients. Once we understand the needs of your specific non-profit, we’ll be able to set up procedures that will work for you. Office Sense is looking forward to being a partner with your non-profit company to serve your clients. Give us a call today.


Some of the Organizations in the Non-Profit Sector that We Serve:

Testimonials

  • My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

    Salima S.
    Salima S.
  • We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.

    Louise H.
    Louise H.
  • Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

    Christina S.
    Christina S.

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