E-Commerce Support Sep.30.2016

E-Commerce Support

Providing excellent customer service can make the difference between a good and bad product review. If you have an e-commerce business you already know that good reviews are of the utmost importance. Let Office Sense be the friendly, helpful, soothing voice your customers hear when they contact you with a question or a problem.

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Services for Start-Ups

Services for Start-Ups

Start-ups and small businesses can benefit as much as large businesses from the service and flexibility of a virtual receptionist or dedicated call answering service agents. See how we can help you. Contact us today.

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Call Routing

Call Routing

There are times when you are not available to take every phone call that comes to you. That means you need someone to take your business phone calls, screen them, and route the calls you deem important directly to your phone or to the relevant person. Let us help you run your business more efficiently.

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Lead Capture

Lead Capture

Marketing campaigns bring in new business, but you need staff to handle the influx of leads that are generated. Let Office Sense provide you with friendly, professional agents who can capture and qualify your leads leaving you more time to focus on nurturing those leads and providing service to your current clients and customers.

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Appointment Setting

Appointment Setting

Appointment setting is an often overlooked opportunity to build trust and loyalty. Let our professional and friendly agents take this routine task off your hands with well-trained fully bilingual appointment settings services.

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Disaster Recovery

Disaster Recovery

Whether you need help during a natural disaster, a power outage or another unforeseen event, when you have a disaster recovery plan in place that includes a professional call answering service, you know that your business is covered. With Office Sense you know that you and your customers and clients are in good hands.

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Message Taking

Message Taking

Office Sense will provide you with live answering service agents who will take clear, detailed, and accurate messages. Using the greeting of your choice, we’ll answer your calls and take messages in a friendly, professional and clear manner providing you with everything you need to follow-up on the calls.

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RSVP Services

RSVP Services

Whether for weddings, conferences, or corporate events; we can provide you with a designated phone number that attendees can call 24/7. Our friendly, professional team members will record RSVP’s and gather pertinent information from your attendees. Be more organized with Office Sense.

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Surveys

Surveys

At Office Sense, we save you time and money by providing you with the resources needed to take your calls and collect data by asking questions that you deem important. This allows you to make skillful business decisions.

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Urgent Call Answering

Urgent Call Answering

Whether it’s for the medical sector, the legal sector, service providers, or any other business that regularly receive calls of an urgent nature, Office Sense ensures that when an urgent call comes in it will be taken care of with friendliness, professionalism and according to your specifications.

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Testimonials

  • My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

    Salima S.
    Salima S.
  • We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.

    Louise H.
    Louise H.
  • Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

    Christina S.
    Christina S.

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