Regardless of the industry, if you are working with people, your success depends on being professional and responsive to your potential customers and clients. When you use an answering service that has bilingual operators, you’re telling your customers that they matter to your business.
Providing friendly, professional and capable services in Spanish and English shows that your company values all of its customer or clients and seeks to provide them with the best service possible.
With our fully bilingual team ready to assist you, you will never lose another customer or client to the competition because of an inability to communicate. You will also never have to wonder whether the people you do business with understand what you are trying to communicate. Office Sense has fully bilingual agents to make all your current and potential clients or customers feel heard and valued.
When your business chooses a bilingual answering service, you’re opening doors of opportunity to a new segment of your market. Answering services that are able to serve all your customers demonstrate a commitment to detail, precision and customer service. Spanish-speaking operators can help serve your business by answering questions and taking messages in a language that your Spanish-speaking customers are comfortable with on a daily basis.
With Office Sense you have the benefit of our fully bilingual agents to help translate any calls you might get. You don’t have to let language be a barrier in your business dealings. Have one of our agents present during a conference call to make sure that nothing gets lost in translation.
Whether it’s help with disaster recovery, taking messages, setting up appointments or relaying messages to your top people, a Spanish-English answering service will be able to increase customer confidence.
Office Sense can provide all the services you need with the help of bilingual operators who can communicate clearly, efficiently and expertly with all your customers or clients.
Office Sense provides answering and virtual receptionist services to large and small law practices, immigration lawyers, criminal defense lawyers, family and tax lawyers and more. We can schedule appointments and consultations, route calls, capture leads and more 24 hours a day, 7 days a week.
From simple to complex, we help numerous kinds of healthcare practices in the medical industry with call overflow, call transfer and routing, appointment scheduling, urgent calls and more. Whether for small practices or entire departments in hospitals, Office Sense can help with all your call answering needs.
Whatever business you have in the service industry, we can help ensure that no lead is ever lost, that all appointments are scheduled, urgent calls answered and routed or transferred appropriately and that your calls are handled in a friendly, professional, efficient way. With Office Sense you are fully covered 24 hours a day, 7 days a week.
If you are in the Real Estate or Property Management business you know that there is no such thing as 9 – 5 working hours. That’s why you need Office Sense to help with all those after-hours or overflow calls. Not only do we answer calls and take messages, we can help qualify leads, answer common questions, schedule appointments and so much more.
Professionals in the financial industry such as accountants, mortgage lenders, and insurance agents understand that talking to clients on the phone is a significant part of every day’s work. However, time spent on the phone can be disruptive and fragmenting. Rely on us to capture leads, answer calls, take messages, and schedule appointments 24/7.
Office Sense has helped many companies in the IT and Technical Support sector. When call volume is high or after hours when staff might not be readily available to take support calls, we help with overflow calls. We take messages, enter customer issues into a ticket support system, transfer calls to the on-call tech support person and more.
Whether for hotels, small resorts, time shares dealing with maintenance issues, tour operators, or other businesses in the hospitality industry, we can help with overflow calls and act as a switchboard making sure that all your calls are appropriately routed and your calls are attended to in the manner you specify. Office Sense understands that every interaction counts.
Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys and so much more. Non-profits have unique needs and with Office Sense as your partner your call answering and virtual receptionist needs are covered.
In the marketing sector, leads are everything. Campaigns are created and run to generate leads. But what happens if the volume of leads generated exceeds the follow-up capacity? Plan ahead and get a team on your side that can help with overflow and after-hours calls. Office Sense is your trusted partner and your back-up team. Call us today.
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