Nov.29.2018

Virtual Receptionist: 6 Benefits That Will Help Grow Your Business

Virtual Receptionist It has become easier than ever to save time, money and create a more professional presence. One of the best ways of doing this is by hiring a virtual receptionist.

Small businesses and start-ups often can’t afford to put one or more receptionists to work for them full-time.

Medium to large sized businesses that are experiencing rapid growth might not be able to add staff fast enough, or when they do, the added cost takes a big chunk out of profits.

The answer is simple and logical. Hire a virtual receptionist. A virtual receptionist can answer calls, take down messages, route calls, deal with urgent calls and more 24/7.

Let’s take a closer look at this opportunity that many businesses have already taken advantage of and that may just be the solution that you are looking for.

1. Your virtual receptionist is there for you 24/7

That’s right, our virtual receptionists will answer your calls 24 hours a day, 7 days a week. Never again worry about your calls going unanswered, and risking losing business. Regardless of how late it might be or whatever other circumstances may be affecting you, you can have the peace of mind that each and every call will be answered in a professional manner.

2. Quality customer service

When you decide to have your calls answered by a virtual receptionist, you’re embracing the opportunity to ensure your customer satisfaction is as high as possible.

Virtual receptionists are carefully screened and trained to be that professional extension to your office.

3. You’ll improve your bottom line

  • Incoming calls can be fielded to the appropriate people or departments saving you and your staff time.
  • You can cut costs by not having to pay the overhead associated with a person in an actual office space.
  • You can cut costs because you would not have to train the person. We take care of that for you.
  • You can cut costs by paying only for the level of service that you need.

4. Embrace foreign languages with bilingual receptionists

Don’t lose a customer by not being able to speak their language. We have bilingual reps to field calls. We can even offer live translation services. This ensures your reach and customer services is as good as it can possibly get.

5. Project a professional image

A virtual receptionist will maintain a professional image for your company. Having someone who answers all calls in a crisp, friendly, professional and intelligent manner will create a trustworthy and professional image for your business. These are things that customers value and that will keep them loyal.

6. Save time and money

If you or your staff are constantly interrupted because you have to field calls, the cost over time can be staggering. Each 2-minute interruption can add up to 10 minutes of your time as you try to get back to what you were doing before. Focused work is the best work and we help you do that.

Give Office Sense a Try Today!What are you waiting for? Monthly plans starting at $79. No contract required.

Testimonials

  • My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

    Salima S.
    Salima S.
  • We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.

    Louise H.
    Louise H.
  • Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

    Christina S.
    Christina S.

Give Office Sense a Try Today!

What are you waiting for? Monthly plans
starting at $79. No contract required.

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