When a computer starts acting strangely, panicked owners want help, and they want it right away. As a repair and maintenance technician, how can you manage their calls without neglecting your current appointments and other responsibilities?

You can’t do it all. Answering the phone is essential for lining up new clients, but if you’re not careful, you’ll spend all day long on the phone, and repairs won’t get done.

What you need is a friendly, professional, always-there-for-you answering service. AnswerHero has the tools you need to make sure that all of your calls are promptly answered by a helpful professional.

Answering Whenever You Need It

When do you need your calls answered?

  • When you are busy with a client
  • When your office help has the day off
  • After your business has closed for the day

Whatever the reason and whenever the time, AnswerHero is there for your business. Our fully bilingual virtual assistants promptly answer your calls with a live voice and a customized greeting.

We are at your service 24/7/365, and we offer pricing plans to fit a variety of needs and budgets. In fact, with our simple, upfront pricing, you never pay a surcharge for night or weekend calls.

Urgent Calls Are No Problem

AnswerHero’s virtual receptionists take messages, book appointments, can even administer surveys and answer questions. There may be times, however, when a frenzied caller has a computer emergency and needs to speak to you right away.

Urgent calls are no problem for our staff. We combine our experience with your instructions to make sure that callers feel heard, valued, and reassured.

  • We can set an appointment for as early as possible the next morning.
  • We can take a message that you can return at your earliest convenience.
  • We can route the call to you or your on-call staff right away.

With AnswerHero on your side, your computer repair and maintenance business will run more smoothly. While you handle repairs, we’ll take care of your calls.