With about 75% of customers believing that picking up the phone to call a company is the most effective way to reach a business, it should come to no surprise that more and more of your potential customers are calling your business to learn about your product or service. But how many of those calls are you missing due to them being after-hour calls.
Ideally, small business owners would be able to operate 24/7 and capture every lead that comes in through the phone. But let’s face it, for some it’s not feasible to answer the call after-hours, so customers go to voicemail.
– Jose Soler, Founder of Office Sense Answering Service
80% of customers who end up getting a voicemail don’t even bother leaving one because they don’t think their messages will be heard. That’s a huge amount of business that you just lost. So, what’s the solution to never missing a potential customer who calls in after-hours?
The benefit is quite simple, anytime a potential customer calls during after-hours, they speak to a live agent who is ready to field their questions, capture their information, and send you their information by text or email. The customer gets a level of resolution and your business just gained a potential lead. it’s a win-win!
The benefits aren’t limited to just after-hours. During normal business hours you can offload your calls to an answering service, giving you the freedom to do what you do best, grow your business. Visit our services page to see a full list of our offerings.
For more on how an answering service can benefit your business, download our benefits sheet below
My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!Salima S.
We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with. Starry Road Catering.Louise H.
Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.Christina S.
What are you waiting for? Monthly plans
starting at $79. No contract required.