Answer Hero allows you to run your business without limits. We are proud to have provided our clients with a Virtual Receptionist Service to answer phone calls, take messages, route calls, and schedule appointments, ensuring no phone call ever goes unanswered.
You can have a professional and well-trained virtual receptionist at a fraction of the cost of a full-time employee!
Virtual Receptionist Services
Having expertly trained professionals ready to help your business is the key to excellent customer support and continued business growth. Using AnswerHero™ can give you just that.
24/7 professional call answering
- Your custom greetings & instructions
- Fully bilingual services
- Call forwarding
- Call routing and transfer
- And more…
In an online world, crafting a more professional image is possible in spite of physical or financial constraints. One of the best ways of doing this is by using a virtual receptionist.
A small business can’t always afford to put a receptionist to work full-time. Even if you are a larger business with more staff, your staff might be unable to work due to health problems or taking vacation leave. Finding reliable help that can fill in for short amounts of time can be a challenge. What do you do when you absolutely depend on someone to be there answering your phones when you can’t?
AnswerHero™ Offers Solutions
Using virtual receptionist who can take over some of the duties of your regular staff makes good business sense. Let’s take a closer look at this opportunity that so many small businesses are already relying on.
Your Virtual Receptionist Service
Is There for You 24/7
Never worry about your calls going unanswered again regardless of how late it might be or whether calls come in over the weekend or during holidays. An online receptionist will take calls, route and patch calls, and take messages in a friendly, efficient, and professional manner 24/7, 365 days of the year.
When you partner with Answer Hero, there’s a rock-solid solution at your disposal.
Customer Service Will Be of
the Best Quality Possible
When you decide to have your calls answered through our virtual receptionist service, you’re embracing the opportunity to ensure your customer satisfaction is as high as possible.
With detailed call reports, you’ll be able to see the quality of our service for yourself. The Answer Hero reputable answering service conducts extensive training with the virtual receptionists to ensure the best quality possible when taking calls for the clients.
Cut Costs with a More Efficient
Approach to Calls
Not only will you save money by not having to pay a salary to a receptionist, but you’ll get the benefit of highly-trained, carefully supervised virtual receptionists who understand the value of providing excellent service to your customers or clients.
When you choose to use our virtual receptionist services all you have to do is pay your monthly rate. Nothing more, nothing less. This is by far the easiest way for companies to decrease overhead.
Excellent Service from
Don’t lose a customer or client by not being able to speak to them in their language. Reputable answering services such as Answer Hero will have bilingual agents to field all calls.
A virtual receptionist service will maintain a professional image for your business. Having someone who keeps calls professional will add to the reputation of your company. If you’re ready to create that professional presence, get in touch with our dedicated team. We’ve helped fuel the growth of many businesses, so why can’t yours be next?
The Benefits of Virtual Answering Service
One of the most significant benefits of a virtual answering service is that it can be tailored according to your own needs and preferences. In other words, it’s highly customizable, and it allows you to keep your business operational even after work hours.
The other notable benefit is the fact that you don’t need any dedicated hardware in order to subscribe to this service. The whole service is entirely virtual and does not require you to invest any additional means towards both new hardware and software.
Adaptable With No Downtime
In case you decide to upgrade or downgrade your plan, you can do it with a single phone call. Therefore, you don’t have to worry about installation charges, technicians who don’t show up, downtime, and more. In other words, the ability to seamlessly and quickly adjust your plan according to your needs helps a lot when it comes to reducing downtime and consequently losing money.
Hiring and training a new employee takes a lot of time and money while also being quite a hassle. With Answer Hero, you can avoid the whole process of hiring new staff and cut a lot of unforeseen expenses. On top of that, you have no obligations towards your new virtual assistant in terms of legal contributions, insurance, and more.
HOW IT WORKS
forward your number
Forward your existing number to us and all of your calls will be forwarded to our team of agents.
We Take Your Calls
As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide
Receive your messages
A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.